Showing posts with label missing. Show all posts
Showing posts with label missing. Show all posts

Friday, June 22, 2012

Missing Data Bug

CaptSturm
Sr. Producer, Live Service
Sure--and sorry about not being clear on that from the beginning. Our Database guy addressed a big segment of users last evening/early this morning before taking a quick nap break. I got with him just a few minutes back and he was back at work. And while I don't want to overpromise, especially when we're still triaging, he gave me a very strong commitment on his effort to resolve this.

Thanks for hanging with us,
'Sturm  

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Missing Runes 6/20

Tamat
Lead Community Manager
Hey everyone,

We're currently looking into this issue to identify the root cause and subsequent fix. I don't have enough information to share what happened or how long this will take to fix, but we're definitely aware that this is happening, and will work as quickly as we can to fix the problem.

Hang tight!